How should we exchange our bank’s mutilated currency?

You may send mutilated paper currency for exchange to the Department of Treasury’s Bureau of Engraving and Printing (BEP), and you may send bent or partial coins to the U.S. Mint, depending on their weight.

Lawfully held mutilated paper currency may be redeemed at face value if more than 50% of a note identifiable as U.S. currency is present along with sufficient remnants of any relevant security feature. If 50% or less of a note is present, the mutilated currency may be redeemed at face value if the method of mutilation and supporting evidence demonstrate to the satisfaction of the BEP that the missing portions have been totally destroyed.

Mutilated paper currency should be sent to the BEP at one of the two addresses provided in the resources below (depending on whether shipment is by U.S. mail or a non-postal courier) and should include an estimate of the value of the currency and an explanation of how it came to be mutilated, along with a U.S. bank account number and routing number. Mutilated paper currency also should be packed and boxed according to Section 100.8(a)–(g) of the Treasury’s regulations, provided in the resources below.

Lawfully held bent or partial coins that are clearly identifiable as to genuineness and denomination generally may be redeemed at the rates listed in the resources below. The U.S. Mint accepts submissions of bent or partial coins weighing at least one pound, separated by denomination, and clean and free of debris. Submissions should include an estimate of the value of the coins, an explanation of how the submission came to be bent or partial, and a U.S. bank account and routing number. Shipments under seventy pounds may be sent to the U.S. Mint in Philadelphia, and shipments over seventy pounds must be scheduled with the U.S. Mint to send to one of their authorized recyclers. 

For resources related to our guidance, please see:

  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.5(a) (“Lawfully held mutilated paper currency of the United States may be submitted for examination in accord with the provisions in this subpart. Such currency may be redeemed at face amount if sufficient remnants of any relevant security feature and clearly more than one-half of the original note remains. Fragments of such mutilated currency which are not clearly more than one-half of the original whole note or are lacking sufficient remnants of any relevant security feature will be redeemed at face value only if the Director, Bureau of Engraving and Printing, Department of the Treasury, is satisfied that the missing portions have been totally destroyed. The Director's judgment shall be based on such evidence of total destruction as is necessary and shall be final. Any submission under this subpart shall be deemed an acceptance of all provisions contained herein.”)
  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.7(a) (“Lawful holders of mutilated currency may receive a redemption at full value when:

(1) Clearly more than 50% of a note identifiable as United States currency is present along with sufficient remnants of any relevant security feature; or

(2) Fifty percent or less of a note identifiable as United States currency is present and the method of mutilation and supporting evidence demonstrate to the satisfaction of the Treasury that the missing portions have been totally destroyed.”)

  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.8(h) (“Mutilated currency shipments must be addressed as follows:

(1) USPS Delivery – Department of the Treasury, Bureau of Engraving and Printing, MCD/OFM, Room 344A, Post Office Box 37048, Washington, DC 20013.

(2) Non Postal Courier (FEDEX/UPS) – Department of the Treasury, Bureau of Engraving and Printing, MCD/OFM, Room 344-A, 14th & C Streets SW., Washington, DC 20228.”)

  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.7(f) (“All submissions for review shall include an estimate of the value of the currency and an explanation of how it came to be mutilated. The submission should also contain the bank account number and routing number for an account of a United States bank since all redemptions of $500 or more shall be made through Electronic Funds Transfer (EFT).”)
  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.8 (“Mutilated currency examiners are best able to determine the value of the currency when it has been carefully packed and boxed as described below. As a result, failure to follow the directions in this section may result in a denial of redemption:

(a) Regardless of the condition of the currency, do not disturb the fragments more than is absolutely necessary.

(b) If the currency is brittle or inclined to fall apart, pack it carefully in cotton and box it as found, without disturbing the fragments, if possible.

(c) If the currency was in a purse, box, or other container when mutilated, it should be left therein, if possible, in order to prevent further deterioration of the fragments or from their being lost.

(d) If it is absolutely necessary to remove the fragments from the container, send the container with the currency and any other contents found, except as noted in paragraph (g) of this section.

(e) If the currency was flat when mutilated, do not roll, fold, laminate, tape, glue or in any other way alter the currency in an attempt to preserve it.

(f) If the currency was in a roll when mutilated, do not attempt to unroll or straighten.

(g) If coin or any other metal is mixed with the currency, remove carefully. Do not send coin or other metal in the same package with mutilated paper currency, as the metal will break up the currency. Coin should be exchanged in accordance with subpart C of this part.”)

  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.11(a) (“Lawfully held bent or partial coins of the United States may be submitted to the United States Mint for examination in accordance with the provisions in this subpart. Any submission under this subpart shall be deemed an acceptance of all provisions of this subpart.”)
  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.11(b) (“Definitions.

(1) Bent coins are U.S. coins which are bent or deformed so as to preclude normal machine counting but which are readily and clearly identifiable as to genuineness and denomination.

(2) Partial coins are U.S. coins which are not whole; partial coins must be readily and clearly identifiable as to genuineness and denomination.”)

  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.11(d)(1) (“Participants shall separate bent or partial coins by the denomination categories listed below in lots of at least one pound for each denomination category. The United States Mint will redeem bent or partial coins on the basis of their weight and denomination at the following rates:

(i) One-Cent Coins: $1.4585 per pound.

(ii) 5-Cent Coins: $4.5359 per pound.

(iii) Dime, Quarter-Dollar, and Half-Dollar Coins: $20.00 per pound.

(iv) $1 Coins: $20.00 per pound.”)

  • U.S. Mint, Mutilated Coin Redemption Program (“The U.S. Mint accepts for redemption: [1] Bent or partial coins, [2] Weighing no less than 1 pound (0.4536 kilograms), [3] Separated by denomination category: Penny, Nickel, Dime, Quarters, Halves, and Eisenhower Dollars; Susan B. Anthony Dollars, Sacagawea Golden Dollar, and Presidential $1 coins”)
  • U.S. Mint, Mutilated Coin Redemption Program (“Coins submitted for exchange must be clean, free of debris, free of residual substance(s) on the surface, and identifiable as United States coins. The U.S. Mint reserves the right to reject any submission that does not conform to these guidelines or contains any contaminant.”)
  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.7(c)(2) (“All submissions for review shall include an estimate of the value of the coins and an explanation of how the submission came to be bent or partial. The submission should also contain the bank account number and routing number for a checking or savings account at a bank or other financial institution (such as a mutual fund, brokerage firm, or credit union) in the United States.”)
  • U.S. Mint, Mutilated Coin Redemption Program (“Due to the high number of applications and quantities of coins for redemption, the heavy volume and precise nature of the work may result in substantial wait times. We appreciate the public’s patience during the relaunching of the mutilated coin redemption program. Applications are reviewed in the order they are received. If your application is for greater than 70 pounds, you will be contacted at the time that their deliveries can be scheduled.”)
  • Exchange of Paper Currency and Coin Regulations, 31 CFR 100.7(e) (“Coins are shipped at the sender's risk of loss and expense.

(1) Bent and partial coins submitted in quantities less than or equal to a threshold established annually will be redeemed only at the United States Mint at Philadelphia, P.O. Box 400, Philadelphia, PA 19105.

(2) Bent and partial coins submitted in quantities greater than a threshold established annually should be scheduled with the United States Mint to be sent directly to the authorized recycler(s) of the United States Mint.”)