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Does the Visa Account Updater (VAU) program apply to credit cards? We recently started issuing Visa credit cards and were not aware of this program. – IBA Compliance Connection

Does the Visa Account Updater (VAU) program apply to credit cards? We recently started issuing Visa credit cards and were not aware of this program.

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Yes, the VAU program applies to credit cards. We spoke with a Visa representative who provides customer support for the VAU program. He clarified that the program applies to all Visa credit and debit cards. As a Visa card issuer, your bank must participate in this program. For additional information about the program requirements, your bank may contact your Visa account representative, review your agreements with Visa and consult with your bank counsel.

VAU customer support can be reached by phone at (877) 847-2765 and by email at updater@visa.com.