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We have been presented with a Bank Claim of Late Return from another bank for a check we rejected due to an unauthorized endorsement. Our customer made the check payable to a company. The customer informed us that the company did not authorize the endorsement on the check. The Claim of Late Return states that we must provide an affidavit within 20 business days if we dispute the claim. Should we obtain an affidavit from the payee company (who is not our customer)? Should we use the Federal Reserve Board’s Paying Bank’s Response to Claim of Late Return form to respond to the claim? – IBA Compliance Connection

We have been presented with a Bank Claim of Late Return from another bank for a check we rejected due to an unauthorized endorsement. Our customer made the check payable to a company. The customer informed us that the company did not authorize the endorsement on the check. The Claim of Late Return states that we must provide an affidavit within 20 business days if we dispute the claim. Should we obtain an affidavit from the payee company (who is not our customer)? Should we use the Federal Reserve Board’s Paying Bank’s Response to Claim of Late Return form to respond to the claim?

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Yes, we believe that you should obtain an affidavit from the payee company to contest the claim. In addition, you should use the Federal Reserve Board’s forms if the check was processed through the Federal Reserve check collection system.

To dispute a claim of late return on an item processed through the Federal Reserve check collection system, Federal Reserve Bank Services requires you to submit a Late Return Disclaimer to the Federal Reserve, which includes an Adjustment Request Form and a Paying Bank's Response to a Claim of Late Return Form.

In addition, if a customer notifies your bank that a payee’s endorsement was unauthorized, you or your customer should be able to obtain an affidavit from the payee, who can directly attest that the endorsement on the check is unauthorized. We recommend including such an affidavit with your other FRB forms.

For resources related to our guidance, please see: