Under the Customer Identification Program (CIP) requirements for account openings, can we accept a temporary Illinois ID with the expired, hole-punched ID? Or should we ask customers to come back with their permanent ID when received?

We believe that the CIP regulations permit a bank to accept Illinois temporary paper IDs as valid identity documents, but your bank also may choose to not accept temporary paper IDs as a matter of policy.
 
The CIP regulations require your bank to verify an individual’s identity after account opening. If verifying an individual’s identity through documents, you may use an “unexpired government-issued identification evidencing nationality or residence and bearing a photograph or similar safeguard, such as a driver’s license or passport.”
 
Under the Illinois Secretary of State’s new centralized process for issuing Illinois driver’s licenses and state identification cards, individuals renewing an ID initially will receive a temporary paper ID and the individual’s expired ID (with a hole punch). In Illinois, the temporary paper IDs will include the individual’s photograph and other security features. Consequently, we believe that the Illinois temporary paper ID is sufficient to serve as an “unexpired government-issued identification evidencing nationality or residence and bearing a photograph or similar safeguard,” particularly when the individual’s expired ID is used as well.
 
However, your bank is not required to accept temporary paper IDs and may choose to not accept them. In addition, we do not believe it is necessary to require customers to return with their permanent IDs after receiving them — but again, your bank may choose to require this as a matter of policy.
 
For resources related to our guidance, please see:
  • FinCEN Regulations, 31 CFR 1020.220 (“Verification through documents. For a bank relying on documents, the CIP must contain procedures that set forth the documents that the bank will use. These documents may include: (1) For an individual, unexpired government-issued identification evidencing nationality or residence and bearing a photograph or similar safeguard, such as a driver’s license or passport.”)
  • Illinois Secretary of State, Central Issuance Brochure (This brochure features a sample temporary paper ID, which includes a photograph and other security features.)
  • Illinois Secretary of State, Central Issuance FAQs (“Will bars/restaurants, banks, retail stores, etc., accept the temporary document as a proof of identification? The SOS has conducted an educational campaign for law enforcement, businesses, agencies and other groups who regularly review customer’s driver’s license and identification cards. These groups have been informed of the changes and the purpose of the temporary secure paper DL/IDs. It is, however, up to the management of each establishment to determine whether or not they will accept a temporary DL/ID as a valid identity document. According to experts in the industry, in other states that have implemented central issuance, businesses became comfortable with the temporary secure paper DL/IDs and readily accept them after a short transition period.”)